February Clinton Clinic Schedule

February Clinton Calender

Patient and Family Partnership

Patient and Family PartnershipWe are currently working to recruit patient and family members to bring the patient and family perspective into what we do at Northside Medical Clinic and the Clinton Clinic. We are seeking individuals that are willing to partner with us to improve the experience of care at both clinics by sharing their ideas, feedback, and participation.

Partners will serve as a “voice” for patients and families of patients who receive care at Northside Medical Clinic or the Clinton Clinic. We are looking for individuals who are patients, caregivers, and/or family members who are willing to meet monthly to promote improved relationships between patients, families and staff. Items we will be discussing include:

  • Patient needs and concerns
  • Working with staff to make changes that affect patients and families
  • Assisting in the planning of new patient-related services
  • Serving as a resource providing patient perspectives

A patient and family partnership member would be expected to commit to a minimum one year term; attend 75% of monthly meetings, be able to listen to different opinions and share different points of view; respect the ideas of others; speak comfortably in a group; get along with many different kinds of people; and work as part of a team.

As a patient or family partner, you would be meeting with other patients and family members, health care providers and staff to address patient care issues, communicate patient and family concerns and help with problem solving, with the goal of improving our services. When patient and family volunteers work together with medical staff, the healthcare experience can be improved for everyone. If you are looking for ways to draw on your personal experiences at Northside Medical Clinic or the Clinton Clinic and contribute to the greater good by helping to improve the quality of care at both clinics, this program will provide an excellent opportunity to help meet your needs and use your interests and talents.

There are a variety of opportunities for involvement.

Please contact Twila Mursu at 320-839-4266, or email twila.mursu@oahs.us if you are interested in serving on the Patient and Family Partnership.

2016 New Year’s Baby

2016 New Years Baby

2016 New Years Baby

The FIRST BABY BORN IN 2016 at the Ortonville Hospital was Dexter Pinkert-Wellnitz. Dexter is the son of Kayla Pinkert and Jacob Wellnitz of Milbank, SD. He entered this world on Monday, Jan. 4th at 11:51am, weighing 8 lbs 2 oz. and measuring 21-1/2″ in length. Grandparents are Kim & Ron Bjerke, Paul & Alicia Pinkert and Chad & Lynn Wientjes, Dr. Susan Andersen delivered Dexter.

The basket in the picture includes gifts from OAHS and the OAHS Auxiliary.

2015 Christmas Baby

2015 Christmas BabyTHE  2015  OAHS CHRISTMAS  BABY  is Kipton Weber. Kipton is the son of Tony and Katie Weber of Ortonville, MN. He was born on Dec. 18th at 8:48am, was 20 inches long and weighed 6 lbs., 14 oz.  Grandparents are David and Janet Weber and Janet and Kenny Hedge. Kipton has two older siblings Kylie and Tony Jr. (JR).

The basket in the picture includes gifts from OAHS and the OAHS Auxiliary.

Dr. Bob Ross has a special relationship with this family as he has delivered all five of them.

 

Patient Satisfaction Surveys from Ortonville Area Health Services

Patient Satisfaction Surveys, we have all received them and we have all probably thought the same thing when we open them: “Really…another one?!” Maybe it’s time for us to explain why you receive patient satisfaction surveys and the important role that they have in the care that you receive.

Healthcare organizations are required on both the state and federal level, to survey patients to improve patient satisfaction. OAHS currently partners with a company called Press Ganey to manage our survey & reporting process.  Press Ganey is a highly regarded strategic partner to more than 20,000 health care organizations & provides a highly secure and private process for deploying surveys.

Surveys give patients the opportunity and freedom to share about their experiences.  No matter what brings you to a healthcare facility, health care can be stressful and overwhelming. With that understanding we are always looking for ways to make your experience as positive as possible and that is where the surveys come in.  What you experience matters! Whether you had to park too far away or perhaps the exam room was chilly, we want to know about it. Responses and Survey scores help us to know what we do well and help to identify ways of improving health care for you the patient.

Finding areas that we can improve on will always be one of our most important goals. However we also understand the importance or celebrating things that go well. We share the overall data results with our staff members and use the information to both celebrate successes and target areas that we can improve on.

Following any visit at OAHS you may receive a patient survey in the mail.  If you receive a survey in the mail or via email, please take the opportunity to let us know what we did well, and how we can improve.  OAHS appreciates the time you take to respond to the survey and we want to partner with you to improve the services we provide.   We are interested in your feedback, we are interested in improving quality and just want to do things better.   Our focus is you.

Clinton Clinic January Hours

Clinton January Schedule

Clinton Clinic December Schedule

Clinton Calender Dec

What is your favorite Christmas memory?

It’s the most wonderful time of the year! With that in mind we recently asked a some of our staff to share their best Christmas memories.  Merry Christmas!

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Great American Smokeout

Every November the American Cancer Society Great American Smokeout is recognized on the third Thursday of the month with the hope of encouraging smokers to quit for the last time.  OAHS wants to help you succeed in your fight against smoking. If you are interested in quitting please call 320-839-6157 to set up your free smoking cessation consultation with Dr. Bob Ross.

Our staff will help you quit like a champion.

Smoke out 1 Smoke out 2 Smoke out 3

November Schedule for the Clinton Clinic

Did you know that three of our providers see patients at the Clinton Clinic? We understand the importance of having quality health care that is conveniently located.  With that in mind, each month we will be posting the office hours for the Clinton Clinic in this space.
Clinton Calender Nov