As a physician at Northside Medical Clinic/Ortonville Area Health Services, I see many pregnant women who are a few weeks from a full-term pregnancy and are feeling really uncomfortable. Some are ready to schedule a delivery by induction or cesarean section before they have reached their 39th or 40th week of pregnancy. They know friends or family members whose doctors have agreed to schedule such a delivery.
But I know that healthy babies are worth the wait. At least 39 weeks of pregnancy are crucial to a baby’s health – and I won’t schedule a delivery before that unless there is a medical necessity. Here at Ortonville Area Health Services, we’ve made a pledge to give babies a healthy start in life. In December 2013 we were recognized by the March of Dimes and Minnesota Hospital Association for this work. We have reduced the number of early deliveries that are medically unnecessary. When the award was received at the beginning of December, OAHS had 67 total births (more since that date) and 15 deliveries of those births were prior to the 39 weeks and only 4 of these were inductions or 6% of our deliveries. All 4 of these inductions were medically necessary.
Development of critical organs, including the brain, lungs, and liver, occurs during the last weeks of pregnancy. Research published last year shows the risk of infant death doubles when a baby is born at 37 weeks of pregnancy as compared to 39 or 40 weeks.
I have been working with the March of Dimes and our hospital to eliminate the medically unnecessary c-sections and inductions before 39 weeks of pregnancy because all babies deserve the best opportunity for a health start in life. We are proud of this recognition of our work by the March of Dimes and the Minnesota Hospital Association.
Achieving 95th Percentile in Patient Satisfaction
November 27, 2013: Ortonville Area Health Services is proud to announce it has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Patient Satisfaction.
The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5% of all Press Ganey clients reach this threshold and consistently maintain it for the one year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.
“We are proud to partner with Ortonville Area Health Services,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence reflects the organization’s commitment to delivering outstanding service and quality. OAHS’s efforts benefit patients in the Ortonville area and will lead to improved patient experiences.”
“We are honored to be recognized with this award, “said Richard Ash, CEO. Providing the best possible care for our patients is our mission and this award is a direct reflection of the commitment and dedication of everyone at OAHS toward achieving that mission. It’s important to recognize that this award is the result of the combined teamwork of everyone. Excellent patient care is the culmination of teamwork of everyone at OAHS; every department, every person, every patient, every day. This award confirms that.
OAHS has committed to provide patient centered care to each patient and their family. Ways the OAHS Inpatient Unit provides such care is by providing hourly rounding, bedside report and whiteboards for communication for each patient and their family benefits. Each patient’s care is individualized to meet their needs when they require a hospital stay. The dedicated caring professionals are committed to doing all they can to make the stay as comfortable as possible. “It is truly an honor to know our patients reported the care they received exceeded their expectations. It is our faithful patients that awarded OAHS and we thank each of you for committing to receiving your healthcare at OAHS.” Jennifer Wiik, MA, RN, Director of Nursing comments.
Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.