Patient and Family Partnership

Patient and Family PartnershipWe are currently working to recruit patient and family members to bring the patient and family perspective into what we do at Northside Medical Clinic and the Clinton Clinic. We are seeking individuals that are willing to partner with us to improve the experience of care at both clinics by sharing their ideas, feedback, and participation.

Partners will serve as a “voice” for patients and families of patients who receive care at Northside Medical Clinic or the Clinton Clinic. We are looking for individuals who are patients, caregivers, and/or family members who are willing to meet monthly to promote improved relationships between patients, families and staff. Items we will be discussing include:

  • Patient needs and concerns
  • Working with staff to make changes that affect patients and families
  • Assisting in the planning of new patient-related services
  • Serving as a resource providing patient perspectives

A patient and family partnership member would be expected to commit to a minimum one year term; attend 75% of monthly meetings, be able to listen to different opinions and share different points of view; respect the ideas of others; speak comfortably in a group; get along with many different kinds of people; and work as part of a team.

As a patient or family partner, you would be meeting with other patients and family members, health care providers and staff to address patient care issues, communicate patient and family concerns and help with problem solving, with the goal of improving our services. When patient and family volunteers work together with medical staff, the healthcare experience can be improved for everyone. If you are looking for ways to draw on your personal experiences at Northside Medical Clinic or the Clinton Clinic and contribute to the greater good by helping to improve the quality of care at both clinics, this program will provide an excellent opportunity to help meet your needs and use your interests and talents.

There are a variety of opportunities for involvement.

Please contact Twila Mursu at 320-839-4266, or email twila.mursu@oahs.us if you are interested in serving on the Patient and Family Partnership.